Tacit Intelligence
Expertise,infocus.

Better AI solutions, built on how your best people actually think. Sharper with every interaction.

See how it works
Callaghan InnovationAmazon Web Services
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The problem

Your edge isn't in the data that trained your AI. It's the judgment stuck in your best people's heads.

01

Judgment is the moat

Everyone runs the same off-the-shelf models. Your edge is the judgment your people can't write down.

02

It only lives in motion

Expertise isn't a document. It's the call made under pressure, the exception caught in the act.

03

It compounds or it leaks

When your expert leaves, their judgment goes too. Encode it and it stays, spreads, and sharpens.

What we do

How we work with our customers.

01

Discovery

We explore the AI solution that actually makes sense for your company. No fluff.

02

Learn

We capture how your best people think about the problem, then compare that judgment to the best-in-class solution.

03

Present

We share the solution with your team, so you see exactly what we found and what we propose.

04

Build

We review your data layer to see what can be safely used to build your custom AI.

05

Deploy

Your data stack stops being static: a living AI that compounds every time it is used.

Getting started

What do you need to get started?

No expert interviews. No months of knowledge capture. Whether you're using Confluence, Slack, or SharePoint, wherever your data is housed, the Tacit MCP (Model Context Protocol) server pulls it all together and transforms it into a pipeline our AI trains on and improves asynchronously. The output is scenarios: real problems from your daily work, each with a measured definition of what a good answer looks like, validated by your experts.

Sources we ingest

  • Any knowledge source

    • Confluence
    • Notion
    • SharePoint
    • Google Drive
  • Any chat & voice

    • Slack
    • Teams
    • Genesys
    • Zendesk
    • Intercom
  • Any system of record

    • Salesforce
    • HubSpot
    • Jira
    • ServiceNow
  • Any learning & ops

    • LMS systems
    • SOPs, runbooks
    • FAQs, glossaries
    • Training videos
Tacit MCP server

Connected assistants

Claude
ChatGPT
Cursor
GitHub Copilot

Your specialized AI

Training in progress

Trained on your scenarios, validated by your experts.

You can get started with far less data than you think.

How do we know it works

Specialized models, measured against frontier ones.

Tacit works with your team to produce a specialized model, trained on your scenarios and deployed in your environment. In both runs below, the specialized model beat its frontier-scale baseline on a domain-specific benchmark.

145%
more accurate than a 235B frontier model

The 0.6-billion-parameter model trained for Nourish is 390x smaller than the 235B, and beats it on calorie accuracy.

+28%
better at reasoning than a 235B frontier modelPreliminary

A 4-billion-parameter model trained on 106 expert scenarios beats a model 60x its size on insurance case-management reasoning.

The stack

The stack that powers the model.

We have four pillars that power our process: Evals, training, deployment and continuous learning. Each step powers your SLM.

FIG.1

01Evaluations

Define real-world cases in the Scenario Designer and capture how your experts reason.

  1. 1.1No infrastructure, no code, no setup.
  2. 1.2Capture not only accuracy, but also variance.
  3. 1.3Statistically rigorous measurement for every model release.
  4. 1.4Markov chain Monte Carlo sampling ensures coverage.
FIG.2

02Hosted Training

Train open-weight models for your use cases.

  1. 2.1Train on the most competent open-weight model families, led by Gemma 4 and other alternative models.
  2. 2.2Managed training workflows with full visibility and in-flight steering control.
  3. 2.3We fold the latest post-training literature into every run, so you get the most out of your compute budget.
  4. 2.4GRPO, CISPO or SDPO? Hands-on support from our applied research team.
FIG.3

03Deployment

Dedicated or serverless inference for your custom models, with hot-swappable low-rank adapters (LoRA).

  1. 3.11-click deployment or rollback for any fine-tuned model, with full inference traceability out of the box.
  2. 3.2Multiple LoRAs served in parallel alongside the base model, with no API downtime.
  3. 3.3Our AI operations engineers tune the serving configuration to your workload, from time-to-first-token to continuous batching throughput.
  4. 3.4Cold starts in 3 seconds or less. You only pay while your models are working.
FIG.4

04Continuous Learning

Capture out-of-distribution scenarios and compound model performance over time.

  1. 4.1Invest insights back into the model: the flywheel that is unique to your business.
  2. 4.2Adaptive curriculum learning minimises the insight-to-model cycle time.
  3. 4.3Every update is measured against your own evaluations.
  4. 4.4We handle major model upgrades, so each new generation of open-weight models lifts your stack without rework.

Our specialty

We capture the expertise no other AI company has figured out how to capture: knowledge no manual covers, built from years inside one organisation.

Insurance01 / 05

A senior underwriter spots a fraudulent claim in thirty seconds. We encode the judgment behind that glance.

Trust

You stay in control. Every change is visible.

Your AI runs inside your environment, with full control over what it learns from.

Deploys in your VPC

Supports AWS · Azure · Databricks · Snowflake

You control what it learns

You decide what data the system learns from, and which updates are approved before they go live.

Every run is auditable

Each training run is visible, auditable, and measured: what changed, why it changed, and how it performs.

In your environment

Trained and deployed inside your VPC. Your data never leaves your walls.

Who we are

A team of Kiwis who built the world's largest database on how experts exercise judgment, now an applied AI lab building models that perform like the best in the world.

Joe

Christchurch

Roanne

Christchurch

Kale

Dunedin

Alex

Dunedin

Where we're headed

Every company will need specialized models built on how its best people think. We call it models-as-a-service.

World leaders agree on the importance of tacit knowledge.

Heard at Davos

If you're not able to embed the tacit knowledge of the firm in a set of weights in a model that you control, by definition you have no sovereignty. That means you’re leaking enterprise value to some model somewhere.

Microsoft

Satya Nadella, Chief Executive Officer, Microsoft

World Economic Forum, Jan 2026

Work with us

Set your expertise in motion.