Your edge isn't in the data that trained your AI. It's the judgment stuck in your best people's heads.
01
Judgment is the moat
Everyone runs the same off-the-shelf models. Your edge is the judgment your people can't write down.
02
It only lives in motion
Expertise isn't a document. It's the call made under pressure, the exception caught in the act.
03
It compounds or it leaks
When your expert leaves, their judgment goes too. Encode it and it stays, spreads, and sharpens.
What we do
How we work with our customers.
01
Discovery
We explore the AI solution that actually makes sense for your company. No fluff.
02
Learn
We capture how your best people think about the problem, then compare that judgment to the best-in-class solution.
03
Present
We share the solution with your team, so you see exactly what we found and what we propose.
04
Build
We review your data layer to see what can be safely used to build your custom AI.
05
Deploy
Your data stack stops being static: a living AI that compounds every time it is used.
Getting started
What do you need to get started?
No expert interviews. No months of knowledge capture. Whether you're using Confluence, Slack, or SharePoint, wherever your data is housed, the Tacit MCP (Model Context Protocol) server pulls it all together and transforms it into a pipeline our AI trains on and improves asynchronously. The output is scenarios: real problems from your daily work, each with a measured definition of what a good answer looks like, validated by your experts.
Sources we ingest
Any knowledge source
Confluence
Notion
SharePoint
Google Drive
Any chat & voice
Slack
Teams
Genesys
Zendesk
Intercom
Any system of record
Salesforce
HubSpot
Jira
ServiceNow
Any learning & ops
LMS systems
SOPs, runbooks
FAQs, glossaries
Training videos
Tacit MCP server
Connected assistants
Claude
ChatGPT
Cursor
GitHub Copilot
Your specialized AI
Training in progress
Trained on your scenarios, validated by your experts.
You can get started with far less data than you think.
How do we know it works
Specialized models, measured against frontier ones.
Tacit works with your team to produce a specialized model, trained on your scenarios and deployed in your environment. In both runs below, the specialized model beat its frontier-scale baseline on a domain-specific benchmark.
145%
more accurate than a 235B frontier model
The 0.6-billion-parameter model trained for Nourish is 390x smaller than the 235B, and beats it on calorie accuracy.
Dedicated or serverless inference for your custom models, with hot-swappable low-rank adapters (LoRA).
3.11-click deployment or rollback for any fine-tuned model, with full inference traceability out of the box.
3.2Multiple LoRAs served in parallel alongside the base model, with no API downtime.
3.3Our AI operations engineers tune the serving configuration to your workload, from time-to-first-token to continuous batching throughput.
3.4Cold starts in 3 seconds or less. You only pay while your models are working.
FIG.4
in distribution
curriculum intake
claims-edge
novel-vendor
counteroffer
insight-to-model14d -> 6d
eval gateyour scenarios
04Continuous Learning
Capture out-of-distribution scenarios and compound model performance over time.
4.1Invest insights back into the model: the flywheel that is unique to your business.
4.2Adaptive curriculum learning minimises the insight-to-model cycle time.
4.3Every update is measured against your own evaluations.
4.4We handle major model upgrades, so each new generation of open-weight models lifts your stack without rework.
Our specialty
We capture the expertise no other AI company has figured out how to capture: knowledge no manual covers, built from years inside one organisation.
Insurance01 / 05
A senior underwriter spots a fraudulent claim in thirty seconds. We encode the judgment behind that glance.
Trust
You stay in control. Every change is visible.
Your AI runs inside your environment, with full control over what it learns from.
Deploys in your VPC
Supports AWS · Azure · Databricks · Snowflake
You control what it learns
You decide what data the system learns from, and which updates are approved before they go live.
Every run is auditable
Each training run is visible, auditable, and measured: what changed, why it changed, and how it performs.
In your environment
Trained and deployed inside your VPC. Your data never leaves your walls.
Who we are
A team of Kiwis who built the world's largest database on how experts exercise judgment, now an applied AI lab building models that perform like the best in the world.
World leaders agree on the importance of tacit knowledge.
Heard at Davos
“If you're not able to embed the tacit knowledge of the firm in a set of weights in a model that you control, by definition you have no sovereignty. That means you’re leaking enterprise value to some model somewhere.”